Refund Policy
We understand that plans change. Here's how refunds are handled at Stay Royal:
1. Cancellation by Guest:
- Full Refund: If canceled 7+ days before check-in
- 50% Refund: If canceled 3–6 days before check-in
- No Refund: If canceled within 48 hours of check-in
Note: Processing fees (e.g., payment gateway charges) are non-refundable.
2. Cancellation by Host or Stay Royal:
In rare cases where the host cancels due to unforeseen reasons:
- Full refund will be issued
- We will assist you in finding alternative accommodation
3. Refund Method:
Refunds will be processed to the original payment method within 5–10 business days.
For refund queries, contact: royalstaybnbofficial@gmail.com
